Privacy Policy

Effective Date: January 1, 2026

NovaWave Logistics ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form on our website
  • Send us an email or call us
  • Request a consultation or quote

This information may include your name, email address, phone number, company name, and the content of your message.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring website or search terms

This information is collected through cookies and similar tracking technologies (see Cookie Policy below).

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Provide logistics consulting and agency services
  • Improve our website and services
  • Analyze website traffic and usage patterns
  • Communicate with you about our services
  • Comply with legal obligations

3. Third-Party Services

We may use third-party service providers to help us operate our website and analyze usage:

  • Google Analytics — Helps us understand website traffic and user behavior. Google Analytics may use cookies to collect anonymized data. Google Privacy Policy.
  • Contact Form Provider — When a contact form is implemented, submissions may be processed through a third-party form service (such as Formspree or Web3Forms). These services may temporarily process your submitted data.

We do not sell, trade, or rent your personal information to third parties.

4. Your Rights

We respect your privacy rights. You may:

  • Request access to the personal information we hold about you
  • Request deletion of your personal information by contacting us via email
  • Opt out of analytics tracking by using your browser's Do Not Track setting, the Global Privacy Control signal, or by installing the Google Analytics Opt-out Browser Add-on

NovaWave Logistics does not sell, rent, or share your personal information with third parties for their own marketing purposes.

To exercise any of these rights, please contact us using the information in Section 10 below. We will respond to verifiable requests within a reasonable timeframe.

Data Breach Notification

In compliance with the Florida Information Protection Act (FIPA), we will notify affected individuals within 30 days of discovering a breach of personal information, as required by Florida law (§ 501.171, Florida Statutes).

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Cookie Policy

Cookies are small text files stored on your device when you visit a website. We use the following types of cookies:

Essential Cookies

These are necessary for the website to function properly (e.g., remembering your cookie consent preference). They cannot be disabled.

Analytics Cookies

We use Google Analytics to collect anonymized data about website usage. These cookies help us understand how visitors interact with our website so we can improve it. Analytics cookies collect information such as pages visited, time on site, and traffic sources.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block third-party cookies
  • Block all cookies
  • Clear all cookies when you close the browser

Please note that blocking cookies may affect your experience on our website.

Do Not Track Signals

We honor Do Not Track (DNT) signals and Global Privacy Control (GPC) signals. When we detect such a signal, we disable non-essential analytics tracking for your session.

8. Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us: